While wool is naturally resilient, it’s important to act quickly when spills or stains occur to prevent any lasting damage. Timely spot cleaning, when done properly, can help maintain the softness, shape, and natural beauty of your wool item.

How to Spot Clean:

Blot gently, never rub. Use a clean, dry cloth to gently blot the stain—avoid rubbing or scrubbing, which may cause the fibres to distort. Blotting will help absorb the excess liquid without damaging the delicate wool fibres.

Use lukewarm water. Fill a basin or sink with lukewarm water, ensuring it is below 40°C, as heat can adversely affect wool. Add a small amount of wool-specific detergent—preferably mild and designed for fine fabrics. A gentle detergent will help cleanse the fabric without stripping it of its natural oils.

Immerse carefully. Take care not to rub or wring the wool, as such actions can distort its structure and cause it to lose shape. Allow the water to move through the fibres to gently lift the stain away.

Rinse with cool water and dry with care. Pat the damp area gently with a dry towel to absorb excess moisture. To dry, lay the wool item flat on a clean, dry towel, allowing it to air dry naturally in a warm, well-ventilated space.

Tip: For delicate wool items, always test any cleaning solution on a small, inconspicuous area before applying it to the stain.

To ensure that your woollen items maintain their exceptional qualities, special attention is required when washing. The key is to handle your wool products with care, taking steps to prevent shrinkage, felting, or damage to the fibres.

Machine Washing:

Use a hand wash or wool setting only. Most washing machines come equipped with a dedicated wool cycle designed to offer a gentle wash. If your machine includes this setting, it is best to use it, as it helps to minimize agitation and prevent damage.

Select a light spin option. This setting operates at a slower speed, which helps to gently extract excess water from the wool without causing harm to the fibres.

Use a wool-specific laundry detergent. Always choose a mild or gentle detergent free of harsh chemicals to not strip wool of its natural oils.

Hand Washing:

Fill a basin with lukewarm water, not exceeding 40°C (104°F) and add a small amount of wool detergent. Hot water can damage the fibres, causing shrinkage or distortion.

Gently submerge the woollen item. Place the wool product into the basin and gently agitate the water with your hands to release any dirt.

Rinse thoroughly with cold water. After washing, remove any detergent residue to prevent it from affecting the softness of the fabric.

Press, don’t wring. To remove excess water, press the fabric gently and then lay flat on a clean, dry towel—avoid wringing, as this can distort the shape of the wool.

Drying:

Lay your wool product flat on a clean towel to dry, reshaping it gently while damp to restore its original form.

Never tumble-dry wool. Heat can cause shrinkage and damage the fibres. Always allow wool products to air dry naturally, ideally in a well-ventilated space.

For Alpaca, Superfine and Supersoft Merino:

Avoid machine washing. Even with a delicate or hand wash cycle, we recommend not machine washing these finer wool items, as they are more delicate.

Air to refresh your woollens. They can often be refreshed simply by airing them outside or hanging them in a steamy bathroom. The moisture in the air helps to restore the fibres.

Spot clean wherever possible. For spills or stains, use lukewarm water with a wool wash, immerse the area, and gently move the water with your hands. Pat dry and lay flat to dry in a warm area.

Tip: Always use a wool-specific detergent and follow the manufacturer's instructions for best results.

Wool and other fine fibres such as Alpaca, Superfine Merino, and Supersoft Merino require careful handling during dry cleaning to preserve their softness, shape, and overall quality. If you are choosing to dry clean your woollens, we’ve provided a guide for doing it the right way, so you can keep loving your woollens for seasons to come.

Check Care Labels
Before you begin, always read the item’s care label for specific instructions. Most wool and fine fibre garments will recommend dry cleaning, but it’s important to verify any special handling instructions.

Select the Right Dry Cleaner
Select a professional dry cleaner experienced with fine wool and specialty fibres. Look for one that uses gentler, eco-friendly solvents (such as silicone-based solvents) rather than harsh chemicals that can strip the wool’s natural oils.

Identify the Fabric Types
Inform the dry cleaner about the specific fibres (e.g., 18-micron wool, Alpaca, Merino) to ensure they use appropriate techniques and solvents.

By following these steps, your woollens can be cleaned safely and effectively at the drycleaners without compromising their quality, softness, or appearance.

Proper storage is essential to maintaining the quality and longevity of your woollen items. Here are a few tips to ensure they stay in perfect condition:

How to Store Wool:

Keep it clean. Before storing your wool items, make sure they are clean and free of any stains that could attract pests, such as moths, which may cause irreversible damage.

Choose a breathable storage option. Wool needs to breathe, so store your blankets, throws, cushions, or scarves in cotton storage bags or boxes with ventilation rather than plastic, which can trap moisture.

Avoid hanging wool. This can stretch the fibres, so always fold them neatly and store them flat in a cool, dry place.

Protect from moths! Wool is a natural fibre that can attract pests, especially moths. Natural repellents such as wood shavings or lavender sachets can be placed inside the storage bags, or even directly with your wool items, to maintain their freshness and ensure they remain pest-free.

Tip: If storing wool for long periods, consider placing it in the freezer for 24 hours prior to storage. This will eliminate any potential moth larvae or eggs that might be hidden in the fibres, giving you added peace of mind.

To ensure that your woollen products stay in excellent condition for years to come, it’s essential to avoid a few common mistakes that can compromise the integrity of the fabric. Here are some key points to keep in mind:

Using hot water: Hot water can cause wool to shrink or felt. Always use cold or lukewarm water (below 40°C) when washing or spot cleaning.

Using harsh detergents or fabric softener: Regular laundry detergents can strip wool of natural oils. These oils help wool maintain its softness, resilience, and water-repellent properties. For the best care, always select a wool-specific detergent formulated to protect the fibres and preserve their natural properties.

Tumble-drying: Never place your wool products in the dryer. The heat can shrink and distort wool fibres.

Storing in plastic: Plastic storage can trap moisture, leading to mildew or mould. Always opt for breathable storage options, such as cotton storage bags or a cotton pillowcase. These will allow your wool items to remain dry, well-ventilated, and protected from damage.

If you have any questions about caring for your wool items, our friendly customer service team is always here to help. Please don’t hesitate to contact us.

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