Delivery Information
Updated as of 9 January 2023.
Delivery delays may be experienced due to extreme weather events and increased parcel volume over Christmas.
Below is a guide to our different delivery times and what to expect. If you would like any more information please contact us using the contact form.
You will receive a shipping confirmation email as soon as your order leaves the warehouse. Waverley Mills are not responsible for orders once they have been picked up by Australia Post.
We usually ship within 24-48 hours (excluding orders placed on weekends and holidays).
AUSTRALIA
Free Parcel Post Shipping with Australia Post for orders over $150AUD (including GST). Shipping costs for orders under $150AUD (including GST) are displayed below.
DELIVERY RATES & TIMES
Postage Type |
Cost |
Delivery Times |
Parcel Post |
$9.20-$20.05 |
7-14 business days |
Express Post |
$12.70-$33.25 |
1-4 business days |
Important Information
- We ship Australian parcels with Australia Post eParcel.
- For expedited shipping, please select Express Post at checkout. This is not a rush order option.
- Tracking details will be sent to you in the Shipping Confirmation email once your order has been fulfilled.
- Safe drop is selected on all orders.
Unattended deliveries
We select safe drop on all orders. Australia Post reserve the right to leave a card at your address and not your order in the case that there is no safe place to leave your parcel.
Tracking
You can track your order using the tracking number in the Shipping Confirmation email sent to you once your order has shipped from our warehouse.
INTERNATIONAL
Some countries may apply local or import tax on products bought online from Australia. Please check your countries import and tax rules before purchasing a product from Waverley Mills. Waverley Mills is not responsible for local or import taxes that maybe applied at the countries destination.
We ship internationally via Australia Post with Standard International. Free shipping is not applicable on international shipments.
DELIVERY RATES & TIMES
Postage Type |
Cost |
Delivery Times |
Standard International |
$55.00-120.00 |
14-28 business days |
INTERNATIONAL GIFTS
We are unable to mark parcels shipped from our warehouse as gifts, nor are we able to mark down the value of goods to avoid customs and duties. Please be aware that if you choose to ship a gift directly from us to your recipient, they may be required to pay customs and duties to receive the order.
GIFT CARDS
Delivery of Gift Cards: these are sent via email and there is no delivery cost. Currently the purchaser must receive the email containing the gift card details, and provide this to the recipient.